What a lovely review from one of our happy customers:
“In April we bought our VW Campervan from Factory Campers in Tarporley. Since then we have seized every opportunity to escape for weekends away during our busy working week and have just come back from a week in Scotland. We have visited some beautiful areas of the UK and saved on hotel bills by using the van when attending functions. It makes us smile when we remember sitting in the back of the van at the Birmingham arena, eating our evening meal and having a G&T, before crossing the carpark into the arena for a concert; priceless!
We had been considering buying a van for some time and had decided on a VW van conversion by ‘Camper King’, a company based in Warwick. We saw a van in our local supermarket car park, which led us to ‘Factory Campers’ in Tarporley, who supply ‘Camper King’ converted vans.
Factory Campers had a small number of vans, tucked away in a unit behind ‘Rose Farm Shop’ in Tarporley, and was an absolute gem of a find. The owner, Richard, was extremely helpful and yet not pushy or intrusive in any way. He gave us a comprehensive demonstration of the workings of the van and allowed us to test drive vans to compare performance in those available. He also took the time to sit down with us and listen to our requirements. Being a campervan user himself, he gave some great advice. He was able to provide information on discount insurance and recommend where to source ancillary parts and accessories, as well as travel advice.
It took us two months before we finally made the purchase and in that time Richard and Jo (the office manager) were always available to help us.
The after-sales service has been excellent. We have had additional parts fitted to the van through Factory Campers and some minor faults rectified. On each occasion Richard has either collected our van and returned it to us or provided us with a replacement van whilst the work was carried out.
We love our van and the new adventures it is giving us. We feel that we made the right decision in choosing to buy from Factory Campers over the larger companies, who may offer a larger selection of vans for sale but can’t match the personal service offered by Richard and Jo.”
And isn’t this a great photo of their gorgeous van looking out to Ardmucknish Bay, Oban, Scotland.